According to the RFI, the agency seeks information on outsourced services to support electronically stored information (ESI), discovery and administration and orchestration of the e-discovery process. The agency expects vendors to establish and operate a system with services to accomplish the following processing for the agency’s e-discovery needs:
- Identify: locate, inventory and scope potential sources of ESI
- Preserve: ensure that ESI is protected against inappropriate change or deletion (i.e., legal holds)
- Collect: gather data for use in the processing and review states of e-discovery
- Process: prepare data performing processes, such as reduce e-discovery volume (e.g., deduplication), optical character recognition or conversion for review
- Review: identify items that are responsive to requests and to segregate privileged ones
