The California Department of Justice has spent more than $18 million on software licensing, networking and maintenance contracts this year.

“This project is a testament to California’s culture of innovation where government, private industry and community organizations come together to solve complex problems,” says Amy Tong, secretary of the California Government Operations Agency.

The positions are in the Department of Child Support Services, the Employment Development Department and the Department of Social Services.

By late 2027 and into 2028, a new communications-based system, which employs Wi-Fi and cell signals to precisely track the locations of trains, will be installed by Hitachi, which will provide support services for 20 years under the agreement.

Californians have begun to chafe at the industry’s influence. A recent poll by the Bay Area News Group and Joint Venture Silicon Valley revealed that a hefty majority of surveyed voters believe the tech industry is too powerful and has lost its moral compass.

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New research from Deloitte validates what we’ve known: It’s too hard to manage agreements with existing tools and processes.

Today state and local governments face the complex challenge of balancing investments in innovation with the need to provide equitable services to increasingly diverse constituencies. As artificial intelligence and other cutting-edge technologies reshape the public sector landscape, government entities must not only modernize their operations but also ensure that their workforce and services reflect and respond to the diversity of the communities they serve.