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Leon County Issues ITN for Next-Generation 911 System

Leon County seeks information from vendors for a reliable, geographically diverse and user-friendly next-generation 911 system.

Leon County has issued an invitation to negotiate (ITN) for a dependable, geographically diverse, redundant and user-friendly next-generation 911 (NG911) system with an opening date of Feb. 29.

The NG911 system includes components such as NG911 call-handling equipment (CHE), wide area networks (WANs), next-generation core services solution (NGCS), and an emergency services IP network (ESInet). These components work together to provide 911 services to the consolidated primary, secondary and backup public safety answering points (PSAPs).

Requirements listed in the project background include:
  • The NG911 call-handling system must use a geo-diverse CHE hosted-onsite approach with diverse and redundant WAN layer 2 network connectivity between each host location as well as connectivity to remote secondary PSAP locations.
  • The NG911 call delivery system implemented in this project must use an NGCS/ESInet solution supported by multiple geo-diverse data centers.
  • All system activity must be used to support the reporting capabilities of a systemwide management information system (MIS).  
  • The system must support a NG911 network that incorporates all existing NG911 features, functions and standards available. System considerations should be made by the vendor to account for an interconnected regional or state-level WAN or ESInet to be implemented in the future. 
  • The fully realized county 911 network may incorporate redundant connections to other regional WANs or ESInets including Florida 911 Region 1 to the west. The county network may also provide accessibility to other surrounding counties as well as the state of Georgia if appropriate, when they develop the infrastructure for the connections.

The deadline for questions is 4 p.m. Feb. 1. The opening date is 2 p.m. Feb. 29. The contact for this solicitation is Greg Hill. More information on ITN BC-2024-012 can be found online.


Leon County
Cristina Carter is a Tallahassee-based staff writer. She has a bachelor's degree in English literature and a master's degree in international affairs, both from Florida State University.