According to the draft solicitation document, the app “will serve as the core component of DTPW’s fare collection ecosystem, supporting operations across various channels and systems.”
In terms of the app’s design, prospective vendors must incorporate the following:
MODULARITY
“The system will be designed as a collection of independent yet interoperable modules” that support key functionalities, such as:
- Fare calculation
- Card and account management
- Payment processing
- Integration with fare collection equipment such as fareboxes, ticket vending machines and smart gates
UPGRADEABILITY AND FLEXIBILITY
- Each module must be replaceable or upgradeable without disrupting the overall system.
SCALABILITY AND FUTURE-PROOFING
- The app’s architecture must accommodate future enhancements, such as additional payment methods, new fare media, or advanced customer features, without requiring major system overhauls.
DEFINED INTERFACES AND APIs
- The system must have well-defined interfaces and APIs to facilitate interoperability between modules, enabling seamless communication between fare collection equipment and external systems like mobile wallets.
With these design features in place, “the final system architecture will be refined during the design phase of the project in collaboration with all vendors to ensure optimal functionality and alignment with DTPW’s goals,” the solicitation document states.
More detailed information about the future solicitation can be found online.