On March 25, the city of St. Cloud announced it had suffered a ransomware attack that morning impacting many city departments.
Although emergency services and public safety services are responding to calls, many departments including the transfer station, utilities, parks and recreation and the police are only accepting cash for payments.
On the day of the attack at 1:18 p.m., the city issued a press release stating, “We have implemented measures to continue serving our residents. Our Transfer Station is accepting cash payments only, and we are asking customers to bring small denomination bills if possible. Toho Water Authority’s customer service office at city hall remains closed.”
Industry Insider — Florida reached out to St. Cloud’s communications department to learn more about the attack and ask if there were any updates. A spokesperson said there were no new updates as of 12:17 p.m., March 28.
Further updates about the city’s response to the cyber attack can be found online.
St. Cloud Limits Many Payments to Cash Amid Ransomware Attack
Emergency services and public safety continue to operate normally after the attack. However, many city departments are still being affected. Law enforcement is investigating the attack.
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