Modernizing Licensing Systems With Technology
The Illinois Department of Financial and Professional Regulation (IDFPR) has launched the Comprehensive Online Regulatory Environment (CORE), a new online licensing system designed to streamline the professional licensing process. By eliminating paper applications, CORE provides applicants with greater control over their materials and prevents submission errors, while simplifying the review process.
This initial launch supports applications for clinical psychologists, nail technicians, and music therapists, with plans to expand to over 300 license types and 1.2 million records over the next two years. CORE was developed in collaboration with Tyler Technologies, leveraging their State Regulatory Platform Suite to ensure adaptability to regulatory changes.
“Everyone wanting to earn a living should have modern tools to get licensed and start working as quickly as possible,” said IDFPR Secretary Mario Treto, Jr. “CORE demonstrates our commitment to improving processes and services for professionals statewide.”
Deanna Gronlie Cook, General Manager of Tyler Illinois, added, “Our configurable platform ensures a seamless licensing process, allowing users to adjust to new legislation or requirements with ease.”
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Episode Overview
In this special two-part series on access, this episode focuses on how technology can break down barriers and expand access to essential services and opportunities. Four experts from Tyler Technologies share their insights:- Kristine Lim (Product Manager, Data & Insights Division) on improving access to public services through data-driven tools.
- Daren Jackson (SVP of Disbursements) on fostering financial access with payment technology.
- Urvi Pandya (General Manager, Workforce Case Management) on simplifying data management and creating safe, accessible work environments.
- Kim Martin (Industry Engagement Consultant) on innovative student transportation systems that enhance service delivery.
Additional Resources
Explore related topics and tools discussed in the episode:
- White Paper: Revolutionizing the Government Workforce With AI
- Download: Driving Financial Equity With Technology
- Success Story: Chattanooga’s New Public Safety Vision
- Podcast: Student Transportation Tech Solutions
- Video: Introduction to Workforce Case Management
- Blogs:
