Revenue Department Asks for $41.3M for IT Projects

The Florida Department of Revenue is requesting a total of $41.3 million for more than 20 technology initiatives in its legislative budget request.

The agency’s largest request is $31.5 million for its Child Support Automated Management System (CAMS) to transition to SAP S/4. CAMS is a certified automated child support system built on SAP. However, SAP will end support for the current system in 2027, so an upgrade to SAP S/4 is needed, which is supported until 2040.

The 2024 Legislature allocated $46.6 million for the upgrade, with $39.6 million planned for Fiscal Year 2024-25. The project is expected to take three years, with Phase 1 (migration of CRM and ECC modules) completing by FY25-26 and Phase 2 (business warehouse migration) finishing by FY26-27.

The department’s other IT-related requests are:

• $3.8 million for the Electronic File and Pay System supporting filings and remittances
• $1.9 million for an increase in staff augmentation services for SUNTAX
• $1.4 million for software cost increases including more than 20 solutions, such as operating systems, applications and cybersecurity
• $1.3 million for Florida Planning, Accounting and Ledger Management (PALM) readiness
• $967,200 for the upgrade of SAP software to S/4 HANA (S/4)
• $948,610 for a cloud-based case management and staff augmentation system and staff
• $622,600 to replace core network equipment and prevent connectivity issues for offices outside Tallahassee
• $595,989 for cloud computing costs to build new services in Azure instead of the state database
• $416,281 to upgrade the Miami-Dade call center with current architecture
• $395,000 for a cloud-based SQL database for the Property Tax Oversight program
• $156,567 for maintenance cost increases in the Fairfax contract
• $112,464 to install a dedicated network connection from Express Route TLH to the SUNTAX disaster recovery site in Azure GOV-West
• $101,001 to replace and upgrade OPEX sorter/scanning equipment
• $94,475 for an increase in contracted services for security guards
• $93,600 for contractors supporting IT application development in the Information Services Program
• $90,341 to replace the virtual assistant in the Child Support Program

More information about the department’s legislative budget requests can be found online.