The city, with 1.3 million residents, would like to hear from established state and local government vendors, specifically those who focus on digital services and website builds.
Request for information (RFI) No. BK24-00026121 outlines a need for modern design, improved usability and accessibility, mobile friendliness, page consistency, security and privacy. A “robust content management system” is also referenced.
Specific, preferred features include Americans with Disabilities Act compliance, multilingual translation, social integration, rich media and searchable archives.
The project includes:
- UX research and testing
- Content audit (there are roughly 6,000 pages and documents involved)
- Design, redesign, development and page prioritization
- Migration and launch
- Quality assurance and analytics
- Training and documentation
