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Artificial intelligence (AI) is significantly changing the way organizations across all industries run. Its impact on government entities is undoubtedly already underway. But while visions of self-repairing infrastructure and AI-optimized smart cities capture our imagination, there are more immediate, practical applications of AI that government agencies can implement today.
Agencies' communications tools are often disjointed, contributing to fragmented services rather than providing a seamless, unified platform that improves the constituent experience. Governments can modernize their communications infrastructure to unify these tools and create connected experiences, which lead to more convenient and personalized services for residents. This thought leadership paper explains what your agency needs to create connected experiences and provides several real-world examples of how connected experiences have transformed government services. Read more to find out how your organization can start building connected experiences!
For many state and local governments, the challenge isn't doing what needs to be done, but rather doing it all at once with overburdened departments that are short on both resources and time. Managed services offer IT leaders a frictionless path to rapidly expand the capabilities of their team. They also provide the reliable network infrastructure of an established provider, with 24/7/365 U.S.-based support and monitoring — and the technology foundation to support next-generation services.
The rise of AI demands a new set of goals and strategies for CISOs, who must put appropriate parameters around the use of AI without squelching innovation. No easy task, that. Here’s how to meet the challenge.
BMC is happy to announce the addition of agentic AI, powered by BMC HelixGPT, to our BMC Helix platform. We are beginning a journey to transform enterprise IT work, starting with agentic bots for service management and operations.
Amid tightening budgets and rising demands, local governments and school districts are turning to artificial intelligence (AI) to revolutionize their budgeting processes. By leveraging AI tools, these agencies are discovering new efficiencies and funding opportunities that align resources with community priorities and save money.
IBM (NYSE: IBM) released its annual Cost of a Data Breach Report revealing the global average cost of a data breach reached $4.88 million in 2024, as breaches grow more disruptive and further expand demands on cyber teams. Breach costs increased 10% from the prior year, the largest yearly jump since the pandemic, as 70% of breached organizations reported that the breach caused significant or very significant disruption.
Explore how leasing can advance learning objectives
The federal government’s recent push to standardize responsible AI acquisition practices through the new OMB guidelines marks a significant milestone in public sector innovation. At Launch Consulting, we believe this framework aligns perfectly with our own vision for future-ready, secure, and ethical AI systems that are also flexible enough to evolve with emerging technologies. These guidelines, which focus on interagency collaboration, risk management, and maintaining a competitive AI market, are reshaping how federal agencies integrate AI into their operations, setting the stage for a new era of secure, efficient, and agile government services.
When it comes to strengthening relationships between residents and government, transparency is key. Informing the public about government activities, performance, and spending not only increases public trust and engagement, but also empowers residents to make informed decisions.
AI-native learning platform uses recommendation engine to deliver personalized learning experiences for technical teams, business users, C-suite and board members
Managing your local government network just got a lot easier.
2024 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAP)
A new report from Stanford University’s Center for Research on Foundation Models showed that IBM’s model scored a perfect 100% in several categories designed to measure how open models really are.
Considering the frequency of reports of cyberattacks on local governments, it’s no surprise that cybersecurity is the top tech concern for CIOs, according to the National Association of State Chief Information Officers (NASCIO).
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The Domestic Relations Office would like to implement a cloud-based system that enables scheduling, communication, identity verification and check-in/checkout processes for families, guardians and staff.
The comment, phoned in during a November City Council meeting, has prompted discussion of how to keep meetings open, transparent and accessible for city constituents while preventing future incidents.
The Health and Human Services Commission has asked experienced vendors to provide rough order of magnitude (ROM) estimates for system delivery and/or service delivery options.
