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In an era where digital transformation is no longer an option but a necessity, the ability to innovate and adapt rapidly while mitigating risk is a must-have for enterprises. That is why I am thrilled to share our statement of direction for the BMC AMI Platform, an industry-first cloud-native solution with generative artificial intelligence (Gen AI) currently under development. This article delves into the strategic direction and vision behind this groundbreaking platform, which aims to integrate all BMC AMI products while leveraging Gen AI capabilities to simplify mainframe transformation, enhance productivity, and accelerate innovation.
The Tyler Tech Podcast explores a wide range of complex, timely and important issues facing communities and the public sector. Expect approachable tech talk mixed with insights from subject matter experts and a bit of fun. Each episode highlights the people, places and technology making a difference. Give the podcast a listen today and subscribe.
Central IT faces a reckoning. On-premises IT infrastructure represents a massive sunk cost that requires significant ongoing expenditures. But agencies are increasingly adopting their own cloud solutions that sidestep the centralized IT structure. Without modern chargeback processes, central IT will be left carrying the technical debt with no way to recover it. Learn what can be done to improve operations in the full publication.
Modernizing Licensing Systems With Technology
It’s all about the data. Public sector organizations require access to accurate, timely information to best serve their communities. Future-focused leaders know that a thorough IT strategy and deploying modern systems can dramatically increase efficiency, foster collaboration, and expand both resident engagement and trust. Unlocking data through 24/7/365 cloud-based access is key to achieving those goals. Dismantling informational silos across departments creates a single source of data — a critical prerequisite for improved service delivery, decision-making, and transparency.
What you need to know about cyber resiliency and protecting your organization from threats and other business disruptions by ensuring continuity
Artificial intelligence (AI) is significantly changing the way organizations across all industries run. Its impact on government entities is undoubtedly already underway. But while visions of self-repairing infrastructure and AI-optimized smart cities capture our imagination, there are more immediate, practical applications of AI that government agencies can implement today.
Agencies' communications tools are often disjointed, contributing to fragmented services rather than providing a seamless, unified platform that improves the constituent experience. Governments can modernize their communications infrastructure to unify these tools and create connected experiences, which lead to more convenient and personalized services for residents. This thought leadership paper explains what your agency needs to create connected experiences and provides several real-world examples of how connected experiences have transformed government services. Read more to find out how your organization can start building connected experiences!
For many state and local governments, the challenge isn't doing what needs to be done, but rather doing it all at once with overburdened departments that are short on both resources and time. Managed services offer IT leaders a frictionless path to rapidly expand the capabilities of their team. They also provide the reliable network infrastructure of an established provider, with 24/7/365 U.S.-based support and monitoring — and the technology foundation to support next-generation services.
The rise of AI demands a new set of goals and strategies for CISOs, who must put appropriate parameters around the use of AI without squelching innovation. No easy task, that. Here’s how to meet the challenge.
BMC is happy to announce the addition of agentic AI, powered by BMC HelixGPT, to our BMC Helix platform. We are beginning a journey to transform enterprise IT work, starting with agentic bots for service management and operations.
Amid tightening budgets and rising demands, local governments and school districts are turning to artificial intelligence (AI) to revolutionize their budgeting processes. By leveraging AI tools, these agencies are discovering new efficiencies and funding opportunities that align resources with community priorities and save money.
IBM (NYSE: IBM) released its annual Cost of a Data Breach Report revealing the global average cost of a data breach reached $4.88 million in 2024, as breaches grow more disruptive and further expand demands on cyber teams. Breach costs increased 10% from the prior year, the largest yearly jump since the pandemic, as 70% of breached organizations reported that the breach caused significant or very significant disruption.
Explore how leasing can advance learning objectives
The federal government’s recent push to standardize responsible AI acquisition practices through the new OMB guidelines marks a significant milestone in public sector innovation. At Launch Consulting, we believe this framework aligns perfectly with our own vision for future-ready, secure, and ethical AI systems that are also flexible enough to evolve with emerging technologies. These guidelines, which focus on interagency collaboration, risk management, and maintaining a competitive AI market, are reshaping how federal agencies integrate AI into their operations, setting the stage for a new era of secure, efficient, and agile government services.
When it comes to strengthening relationships between residents and government, transparency is key. Informing the public about government activities, performance, and spending not only increases public trust and engagement, but also empowers residents to make informed decisions.
AI-native learning platform uses recommendation engine to deliver personalized learning experiences for technical teams, business users, C-suite and board members
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Northside, North East, Judson, Alamo Heights, Schertz-Cibolo-Universal City, Southside, East Central and Edgewood independent school districts were among the Texas school systems that lost access.
Industry Insider — Texas will pause the morning newsletter during the long holiday break in observance of the Christmas and New Year’s holidays. To our readers and friends, the staff of Industry Insider wishes you a happy, safe holiday season! We’ll see you back here with our next newsletter on Friday, Jan. 3.
Election pollbooks hung during the early voting period, causing the wrong ballots to be handed to some voters. The vendor, Election Systems & Software, appeared before commissioners to answer questions this week and said it could be a while before a fix can be certified.