The Public Utilities Commission of Texas (PUC) administers the program and has recently executed a four-year contract with the National Federation of the Blind of Texas.
Program components include:
- Access to local, regional and national newspapers.
- Conversion of electronic text to synthetic speech.
- Multiple ways for users to be registered and given individual PINs.
- Twenty-four-hour, seven-days-per-week service.
- Touch tone dialing with local and national toll-free numbers.
- Being operational 99 percent of the time.
- Monthly reporting on operational time and impacts.
- A four-year marketing plan.
Recent reporting shows “5,573 users averaging 67,269 user minutes per month,” according to request for proposals 473-22-00003. There were 16 newspapers, one grocery advertisement, TV listings and two magazines included.