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DMV Requests $6.75M for Registration and Titling System

The Department of Motor Vehicles may be the most common way residents interact with state government, and Texas plans to transform that.

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Motor vehicle departments give powerful evidence for why older systems need to be modernized. No other state agency comes into contact with such a wide cross-section of residents, who expect widely available, easy-to-use online services.

Texas is in the throes of planning its own Department of Motor Vehicles (DMV) transformation project as it prepares to upgrade the state’s Registration and Titling System (RTS). RTS was developed in the mid-1990s and serves as the foundational technology for all motor vehicle transactions, said Adam Shaivitz, media and communications officer for the department.

“The project aims to implement a modern system capable of improving customer services and providing robust data management and security features in a platform that is cost-efficient to maintain and expand over time,” Shaivitz said in an email to Government Technology.*

The project is still in the early stages, with a $6.75 million legislative budget request for the needed documentation to identify system requirements and to define what the final project will look like. In addition, Shaivitz said, the budget ask includes a comprehensive transition plan.

“Texas is a diverse state with unique operational challenges created by expansive geography and a large and constantly growing state population,” he said, noting that the state’s work is being informed by efforts in other states.

Likewise, the DMV is working with the Texas Department of Information Resources (DIR) to ensure it applies lessons from other major system upgrades the state has completed recently or that are underway now.

*This story is excerpted from Government Technology, sister publication of Industry Insider — Texas.
Skip Descant writes about smart cities, the Internet of Things, transportation and other areas. He spent more than 12 years reporting for daily newspapers in Mississippi, Arkansas, Louisiana and California. He lives in downtown Sacramento.