The municipality has allocated funding to update computer hardware, modernize and automate different systems, create digital services and replace parts of its infrastructure.
Here are the city’s plans, rounded:
- $8.2 million to replace the city’s oldest network switches with a more maintainable seven-year refresh cycle for network equipment
- $6 million to replace outdated computers
- $1.6 million to link to additional SAP (Systems, Applications and Products in Data Processing) modules
- $1.3 million to replace the city’s aging server infrastructure and implement new hardware and software to replace 350 handheld devices
- $750,000 to replace servers and server-related hardware
- $700,000 to replace outdated firewalls
- $400,000 for a 311 SMS text service allowing customers to create service requests through text
- $325,000 to refresh the city’s computer-aided dispatch (CAD) infrastructure
- $150,000 to deploy an all-inclusive robust automated records and information database system
- $126,000 to configure the city’s “Solid Waste Haulers Franchise” process in Infor Public Sector (IPS), which oversees the daily administration of more than 200 franchise agreements
For vendors interested in working with the city to carry out these plans, see its bid and request for proposal guidelines here.