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Medical Board Seeks Vendor to Overhaul 11-Year-Old Website

The state entity oversees medical licensing and health-care safety and plans to modernize the site, sending it to the cloud.

A person working on a smartphone and a notepad at a desk. In front of them is an open laptop.
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The Texas Medical Board (TMB), the agency that regulates health care in Texas and licenses physicians, is requesting offers for a vendor to overhaul its website.

The new design will incorporate existing functions and improve the user experience, improve function and adhere to industry standards. It will be a cloud-based solution using Microsoft Azure.

The website, built in 2013, has about 6,800 users per day and is a menu-driven site built on a content management system. Users include public residents, licensees, applicants, health-care entities, institutes of higher education, government offices and TMB members and staff.

The new website will include modern accessibility features, webchat, deep links, a FAQ page and offer multiple languages if possible. It will be customizable, mobile friendly and operate across multiple operating systems.

“The website is in need of a major refresh and restructure to better inform the general public and licensees on current news and easier navigation to licensee information and license applications. The recent pandemic brought to the attention of the TMB Governmental and Communications staff that the website was a critical resource to disseminate information such as executive orders issued by the governor and how to obtain an emergency license,” the agency wrote in its 2022 Legislative Appropriations Request of $400,000 for the project.

Request for Offers (RFO) No. 503-24-0003, “Website Redesign and Modernization,” is due July 5 with a June 19 deadline for questions. The contract should be awarded and work started by Aug. 1. The RFO contact is Kayode Ogunbanjo.
Rae D. DeShong is a Dallas-based staff writer and has written for The Dallas Morning News and worked as a community college administrator.