The North Central Texas Council of Governments (NCTCOG) is hiring an IT program manager to provide strategic and operational leadership for its enterprise infrastructure environment, including cloud, networks, storage and disaster recovery capabilities.
The role sits within the Information and Innovation Services Department and is responsible for planning, designing and managing infrastructure programs that support agency operations. This includes overseeing infrastructure delivery, coordinating with vendors, managing budgets and monitoring performance while working closely with leadership, security, applications and service desk teams to ensure reliable and secure technology services across the organization.
Key responsibilities include leading infrastructure programs across enterprise systems, data centers, networks and cloud platforms, while developing short- and long-term road maps aligned with agency goals. The position also oversees day-to-day infrastructure operations to ensure system availability, performance and resiliency; maintains disaster recovery and backup strategies; and proactively addresses risks and capacity concerns.
The program manager will plan and manage infrastructure projects such as upgrades, migrations and new implementations; coordinate work across departments and external partners; and oversee procurement and vendor relationships to ensure compliance with contracts and funding requirements. Additional duties include tracking performance metrics, identifying opportunities for efficiency and automation, serving as a primary point of contact for infrastructure initiatives, and leading and mentoring technical staff.
The full-time position is based in Arlington and offers a salary range of $104,546 to $135,326 annually, depending on qualifications and experience.
Applicants must have a bachelor’s degree in a related field and at least five years of experience managing IT infrastructure, operations or enterprise technology programs.
Editor's note: This story was drafted by generative AI and edited by humans for accuracy, bias and clarity. Have feedback? Send it to Ben Miller.
