Travis County ITS Budget Tops $70M During Modernization Journey

Travis County has been on the path to modernization in recent years, which is reflected in increased technology spending and staff.

The county budget is $1.97 billion with $70.2 million going to Information Technology Services (ITS), according to the Budget in Brief.

The list of increased spending is broken down in the county’s summary-style July budget proposal, and it includes:

• Software-as-a-service (SaaS) costs, software licenses and maintenance, $3 million 
• Personnel to work on web accessibility and improvements, $1.3 million  
• Law enforcement cameras, $1.1 million 

The proposed budget also stated ITS used 99.5 percent of its contracted maintenance budget in FY24 and will continue to see increases.

Goals of note:

• The county has been undergoing an SAP migration that includes finance, procurement, human resources and payroll. A June 2025 go-live date is planned with full implementation at the end of 2027.  
• Law enforcement and courts are moving toward paperless administration and a planned adoption of Tyler Technologies’ Brazos application to be rolled out to constables and the county park rangers.  
• The county plans to use Starlink redundant connectivity for emergencies and in places with low or no Internet coverage.  
• Health and Human Services plans to continue subscribing to Zoom for Government and Adobe Pro, citing Zoom’s ability to integrate deaf services interpretation. 
• The county would like to purchase conference room scheduling software at a cost of $31,000.  

For more information about ITS and its role in county governance, the FY24 Work Plan takes a dive into the various teams and areas of responsibility.