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Travis County Seeks Info for Cloud-Based Employee Benefits Software

The software would allow employees to enroll dependents in health insurance benefit plans, update certain benefit plan elections and designate beneficiaries for life insurance plans.

People sitting and standing on a grassy slope next to bridge in Austin, Texas.
Travis County, Texas, home to Austin.
(FlickrCC/Kent Kanouse)
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Travis County has issued a request for information (RFI) for vendors regarding a new cloud-based employee benefits software solution.

According to the RFI, the county is looking for software that can integrate with SuccessFactors Employee Central, a cloud-based human resources information system, and SAP ECC Payroll, an on-premises enterprise resource planning (ERP) system.

Other required features include:

  • A modern, intuitive user interface.
  • A guided enrollment process with the ability to link to additional resources and explanations of plan offerings.
  • Allow employees to select and enroll dependents in health insurance benefit plans.
  • Allow employees to designate primary and secondary beneficiaries for life insurance plans.
  • Restrict benefit plans by classes of employees (regular versus temporary, age-based restrictions, full-time versus part-time, etc.)
  • Restrict the time in which an employee may enroll in benefits. 
  • Allow employees to update specific benefit plan elections anytime throughout the year.
  • Ability to override the restricted time period in the case of a life event change.
  • Auto-enroll eligible employees in specific benefit plans.
  • ACA compliance and reporting.

With these features in mind, the county aims to switch from its current SAP ERP 6.0 system, which has handled all human resources and payroll processes since 2013, to SuccessFactors Employee Central in 2024. By doing so, this new system would support approximately 4,800 active employee users and 1,900 retiree users.

More information about RFI No. 2303-006-LC can be found on the county’s solicitation page, and responses are due by March 15.
Katya Maruri is an Orlando-based e.Republic staff writer. She has a bachelor’s degree in journalism and a master’s degree in global strategic communications from Florida International University.