A vendor that understands the multiple requirements and legal aspects will be announced in October to launch the virtual service in September 2023, according to the RFP.
“The A&M System currently has 42,016 benefits-eligible employees and retirees,” it reads. There are “57,431 covered lives, including employees, retirees, survivors, COBRA participants and dependents in the A&M Care Plan.”
This solution will enable preventive and personalized care through virtual primary care, integrated behavioral health, and ongoing management of chronic conditions.
Required specs include:
- AI symptom checker.
- Digital chat, telephone and video.
- Guide to in-network providers to make in-person appointments.
- Support staff who will help connect members to providers.
According to the RFP, the self-insured group A&M Care Plans will be administered by Blue Cross and Blue Shield of Texas as of Sept. 1, 2023, the launch date for the virtual tool.
The Texas A&M University System has an IT budget estimated at about $23 million. The system originated in 1876 with two land grant colleges: Texas A&M, located in Bryan-College Station, and Prairie View A&M University, a historically Black college. The state established a formal system in 1948, which has grown to 11 accredited universities and multiple other entities.
The RFP includes full specs and an addendum with questions and answers. Contract values aren’t stated. Vendors should submit proposals via email by 2 p.m. July 22.
