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Responses to request for proposals (RFP) No. 3202300171 is due at 10 a.m. June 13 and must be submitted electronically.
Vendor responsibilities include but aren’t limited to:
- Ensure data is only released upon an individual’s authorization and must only be released on a singular basis.
- Comply with rules and regulations including those from the Federal-State Unemployment Compensation Program.
- Comply with the Texas Administrative Code as it pertains to TWC unemployment codes.
- Safeguard data, offer a dispute resolution process and be able to network with additional workforce agencies for data-sharing purposes.
- Observe data privacy and cybersecurity protocols.
- If cloud-based, have reached TX-RAMP certification level two prior to the contract award.
Information about doing business with TWC can be found on its website; opportunities are posted at the Texas SmartBuy pages.
TWC has an estimated $130.9 million IT budget and multiple projects in various stages, according to CIO Heather Hall. The agency continues to turn to vendor-provided solutions.
“I see a continued trend of shifting from building and supporting large applications in-house, to buying configurable off-the-shelf or software-as-a-service options,” Hall told Industry Insider — Texas last year. “Technology is moving at such a rapid pace, that it often makes business and fiscal sense to utilize third-party products that are already available. This is the ‘CIO as a broker’ trend that NASCIO describes as ‘enabling engagement with customers, technology markets and government stakeholders to improve service delivery for citizens.’”
