Making payments today takes too much time.
Customers spend too much time waiting in lines to make a payment, sending checks in the mail, looking for emailed invoices, setting up accounts in multiple systems, and calling different numbers to make a payment over the phone.
For businesses, staff is often overwhelmed with manual reconciliation, bill collection follow up, answering emails and calls from frustrated customers, and fixing errors due to manual input of data.
How would you score your payment experience? Fully modernized, needs improvement, or needs immediate attention?
Take the survey below to complete your self assessment and identify opportunities to deliver a customer-first payment experience.
Take this short, interactive survey.
