IE11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

5 Trends for 2025

Ignite innovation with people-powered AI

AI democratizes data—and redefines decision-making.



How can leaders empower people to innovate without putting the business at risk?


2024 was a year of letting go. As a combination of conflict and transformation threw old assumptions into doubt, leaders had to reassess their appetite for risk. They had to weigh the need for speed against the safety of proven processes—then change the habits that were holding them back. Generative AI was at the center of this shift, introducing a world of new opportunities, as well as uncharted risks. Agentic AI, which refers to systems and programs that perform a variety of functions autonomously, can act on behalf of employees while they do other work. By giving AI agents specific permissions and rights, they can automate decision-making, problem-solving, and other tasks that go beyond the data the system’s machine learning models were trained on in a way that most AI assistants don’t. And as digital labor evolves, it puts the power of transformation firmly in employee’s hands.1 It makes it possible for individuals to increase productivity and redefine workflows—and challenges preconceived notions about what it means to lead.

Click here to read the full report!
IBM discovers, designs, and develops advanced information technology, and translates that into value for our clients. The essentials of government transformation are rooted in hybrid cloud, data and AI, automation, and cybersecurity. IBM embraces an open way of working by bringing a diverse set of voices and technologies together. With a dedicated focus toward accelerating outcomes, we collaborate closely, ideate freely and swiftly, and apply breakthrough innovations that can drive exponential impact on how the business of government gets done.