Agencies' communications tools are often disjointed, contributing to fragmented services rather than providing a seamless, unified platform that improves the constituent experience. Governments can modernize their communications infrastructure to unify these tools and create connected experiences, which lead to more convenient and personalized services for residents. This thought leadership paper explains what your agency needs to create connected experiences and provides several real-world examples of how connected experiences have transformed government services. Read more to find out how your organization can start building connected experiences!
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