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How data integration can help weave a stronger social safety net in Sonoma and Harris Counties

Sonoma County partners with IBM to reduce homeless population by 9%

People are in need in counties across the U.S. and government agencies are hindered by more than just a lack of resources: legacy systems and agency silos impede information sharing and coordinating services between departments. When an individual needs government service, going to one program or service office usually doesn't address all their needs.

Leaders in Sonoma County, California, recognized they needed a better way to address the needs of their most vulnerable individuals and families. By integrating data across departmental systems to provide a real-time, holistic view of constituent needs, the county was able to improve their ability to address the health, well-being and economic stability of Sonoma.

Similarly, Texas has launched the Harris County ACCESS (Accessing Coordinated Care and Empowering Self-Sufficiency) Initiative that focuses on providing coordinated services to vulnerable residents in need of services across the County’s safety net system and programs. ACCESS Harris County leverages the award-winning care coordination model implemented in various jurisdictions, including the CA counties of San Diego, Orange, and Sonoma.

“ACCESS Harris County is a bold challenge to make necessary changes to the way we think about service delivery and work collectively as County agencies to support our most vulnerable community members,” said Harris County Public Health Executive Director Barbie Robinson. “It serves as a blue-print and a model for how local government should provide high-quality services and is a proven model for allowing individuals to not only access the safety but to get out of it to greater self-sufficiency and improved well-being.

Read the Sonoma County case study to understand how Sonoma County:

  • Reduced population of homeless people in Sonoma County by 9% from 2018 to 2020
  • Achieved a 35% housing placement rate for homeless people that is > 4x higher than the national placement rate

Join an upcoming webinar where the Sonoma County Director of Innovation, and the Harris County Executive Director of Public Health discuss how governments can bring human touch and technology together to move the needle for positive constituent impact: Register Here

For any questions or requests contact your IBM Representative today.
Restlessly reinventing since 1911, International Business Machines Corporation (IBM) has decades of experience strategically partnering with leading government organizations all over the globe, to help them build innovative technology solutions that accelerate the digital transformation of government.