IBM Impact Report

IBMers have always aspired to make a lasting, positive impact on the world — both internally, and in our work with clients and partners. We have a strong heritage of aligning business goals with broader ethical, equitable and environmental impact. This is another critical way we fulfill our mission to be the catalyst that makes the world work better.

As a company that works in almost every industry and every sector, the trust that our clients place in us is incredibly important. When it comes to deploying transformative technologies like artificial intelligence, trust is paramount. The advent of foundation models and large language models has generated tremendous interest in AI, making the technology faster, more accessible and powerful to use than ever before. At the same time, we must take every necessary measure to ensure that AI is used ethically and equitably to benefit society. This IBM Impact report documents how we are accomplishing this while leading with ethics, transparency and trust; promoting diversity, equity, and inclusion; and helping the environment.¹

IBM is focused on the challenges and complexities facing today’s world. Our ESG reporting embodies this philosophy through three pillars.

• Ethical Impact - Creating innovations, policies, and practices that prioritize ethics, trust, transparency, and above all - accountability
  
  
• Environmental Impact - Creating better pathways to conserve natural resources, reduce pollution, and minimize climate-related risks
  
  
• Equitable Impact - Creating spaces and opportunities for everyone by focusing on diversity, equity and inclusivity within IBM, as well as globally
  

Some highlights:

• Exceeded our target to train 1,000 ecosystem partners in technology ethics in 2022
  
• Advancing on our goal to skill 30 million people by 2030, with over 7 million learners enrolled in free IBM courses
  
• IBM’s diversity practices increased representation for women globally and Black, Hispanic, Native American, and Pan-Asian employees in the U.S.
  
• From 2010 to 2021, we reduced operational GHG emissions by 61.6%.* Over the last two years, we completed 1,455 energy conservation projects.
  
• Diverted 93.8% (by weight) of IBM’s total nonhazardous waste from landfill or incineration

This report is a summary of IBM’s progress on our commitments over the last year, but also provides an opportunity to overview our continuous journey throughout our 111-year history.

Read the report and learn more about the broader progress IBM is making toward our environmental, social and governance (ESG) goals and IBM’s constant dedication to this essential work in pursuit of a better future for all.

For any questions or requests contact your IBM Representative today.

1) 2022 IBM ESG Impact Report Introduction, Arvind Krishna, Chairman and Chief Executive Officer