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Leading with Value for Gen AI in Public Services

Check out Rob Cohan's blog post where he details how we are leading with value by helping public service organizations identify "value pockets" — areas where Gen AI can drastically improve productivity or service delivery.

June 06, 2024 •

Accenture

In his latest blog post, Rob Cohan, Accenture's North America Strategy and Consulting Lead and the Global Public Service Gen AI Strategy Team Captain, discusses the importance of leading with value in the implementation of Generative AI (Gen AI) in public services. He emphasizes the need for a strategic approach that focuses on improving productivity and operational efficiencies in public service sectors such as child welfare, law enforcement, and transportation, among others. He highlights the vast potential of Gen AI applications but points out the current lack of clear strategies to harness this potential responsibly. The post also addresses the importance of considering risks, data privacy, and security in the deployment of Gen AI technologies, advocating for a thoughtful and informed approach to integrating these technologies into public service operations.

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Leading with Value for Gen AI in Public Services

Check out Rob Cohan's blog post where he details how we are leading with value by helping public service organizations identify "value pockets" — areas where Gen AI can drastically improve productivity or service delivery.