Sponsored by BMC Software
Please join BMC Software for an overview of OTech’s IT Service Management Remedy OnDemand Service offering, Thursday, November 13th at the California Office of Technology Training Center. Network with service management experts and learn more about how this offering can provide you with pre-defined best practices that will help your organization implement a standardized ITSM strategy.
When:
Thursday, November 13, 2014
1 – 4 PM
Agenda:
12:30-1:00 Registration
1:00-1:15 Welcome
1:15-2:00 IT Service Management Lifecycle and Process Overview
2:00-3:00 OTech’s IT Service Management Remedy OnDemand Service Overview
3:00-3:30 ITSM Remedy OnDemand Demonstration
3:30-4:00 Discussion and Q&A
Location:
California Office of Technology Training Center
10860 Gold Center Dr.
Rancho Cordova, CA 95670
Map & Directions
Registration:
Please accept or respond back to Chelsey Murray to confirm your attendance.
Chelsey_murray@bmc.com