IE11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

Digital Transformation in Real Life: LA County Department of Mental Health

May 06, 2019 | 12:00 PMMay 07, 2019 | 1:30 PM

Join us 5/6 at 1:30PM to hear from Mirian Avalos, CIO LA DMH, share how her agency took digital transformation to the next level for their community

Keynote: AI in Government; May 6th 9AM – 11:30AM

Chris Meserole, Brookings Institute
Stuart McKee, Chief Technology Officer, US State and Local Government, Microsoft
Eric Egland, Enterprise AI Specialist, Microsoft 
Ernesto Chavarin, Director of Artificial Intelligence Strategy, Microsoft

Description: Digital technologies, powered by the cloud, have made us smarter and more productive, transforming how we communicate, learn, shop and play. And this is just the beginning. Advances in artificial intelligence (AI) are giving rise to computing systems that can see, hear, learn and reason, creating new opportunities to improve citizens’ access to education and healthcare, address poverty and achieve a more sustainable future. Today we will discuss insights into how industry, agencies, and organizations are innovating in their quest to solve complex problems with intelligent technology.

Keynote: Chris Meserole, Fellow, AI & Innovation, Brookings Institute
Chris Meserole is a fellow at the Brookings Institution, an expert on Artificial Intelligence, emerging technology, and international security. His current research focuses on how governments and civil society can harness A.I. and emerging technology for social good while also preserving democratic norms and values.

Presentation: Ernesto Chavarin, Director of Artificial Intelligence Strategy, Microsoft will discuss AI in action

Panel: Led by former State of Washington CIO Stuart McKee and Eric Egland, they will explore common themes and questions organizations seek to address as they create their own AI implementation plans.

Digital Transformation in Real Life: LA County Department of Mental Health, May 6th 1:30PM – 3:00pm

Speaker: Mirian Avalos, Chief Information Officer, LA County Department of Mental Health (DMH)

Description: Find an available and appropriate bed for someone, get them Services they need, monitor what meds they are on and which docs are prescribing what, and hopefully help heal broken minds.

Hear from Mirian Avalos, CIO of LA Count DMH as she shares her agency’s journey in finding a platform that could meet their needs and provide solutions for a variety of business apps. She will discuss how, while finalizing the deployment of their new Electronic Medical Record solution, they were finding functionality gaps and needed to find ways to deliver solutions both internally and for service providers. By working with Microsoft to identify new solutions and ensuring the initial projects moved forward, they ended up delivering a wide range of solutions that could be leveraged to manage the data exchange, visualize the information and leverage Modern Identity to secure the workloads with the provider community.

The Dynamics 365 solution at DMH incorporates elements of patient experience and provider management. With 15 inter-related application workloads targeted to the platform, some have been in production for months, others have just gone live and still others scheduled to be delivered in coming months. Patient experience applications automate and improve patient interactions ranging from things like logging constituent calls and handling grievance reports, to locating mental health resources on the basis of available services and geography/distance. Provider management applications facilitate providers updating information on their services, capacity, certifications, etc.. Ultimately, these applications play a key role in compliance reporting to state and national regulating authorities. 

The Power of Data, May 7th 9AM – 10:30AM

Speaker: Michael Cruz, Data & AI Specialist

Description: Government Agencies and Departments continue to gather data, but are we using it to transform our services and deliver a better citizen experience? Join this session to see how you can tap into the power of your organization’s data.



Your priorities are our priorities. With decades of experience supporting the government enterprise, a massive global investment in cloud data centers, and a dedication to Federal, State and Local Government policy, mandates, and compliance, we've got you covered.