Stewart brings 36 years of experience in measuring, planning, and improving value-for-money, including 17 years of experience at Gartner in IT asset management and gathering data to support the life cycle chargeback of digital technology costs. It’s all too easy to be blinded by numbers in spreadsheet, overlooking the critical success factors of cultural readiness and maturity. We know from experience that foundational disciplines, such as managing emotional responses from staff, are critical to taking savings to the bottom line. Only then will public sector agencies avoid worse actions being taken such as sweeping and arbitrary headcount reduction.
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