AHEAD and ServiceNow invite you to join us for an interactive and informative seminar on ServiceNow's Configuration Management Database (CMDB), presented by Brian Golish, AHEAD ESM Senior Principal.
The CMDB is a non-negotiable when it comes to bulletproofing your Enterprise Service Management initiatives and unlocking the power and potential of the ServiceNow platform. Attend this event to learn best practices that will position you to overcome common Configuration Management challenges and improve your CMDB health posture allowing your organization to capitalize their investment in ServiceNow.
- Basic understanding of Configuration Management and the CMDB
- Understand the importance of a healthy CMDB
- Best practice approaches and key stakeholders needed to build and maintain a healthy CMDB
- How to leverage the CMDB's value across the ServiceNow platform
- What to expect from a project timeline and investment perspective
- C-Suite
- Configuration Managers
- Enterprise Architects
- IT Service Desk Managers
- ServiceNow Platform Owners
- ServiceNow Practitioners
Attendee Requirements:
No laptops needed for the session. Just bring an open mind and desire to learn more about the topics of Configuration Management, CMDB, and Common Services Data Model (CSDM).
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