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Big Transit Agency Introduces Public Wi-Fi Security App

LA Secure, a new free app for riders of buses and trains across the Los Angeles Metro system, alerts riders of malicious links, rogue Wi-Fi signals and other cybersecurity threats associated with using public transit Wi-Fi.

The proliferation of Wi-Fi access on buses and trains has transit agencies considering steps to make Internet browsing safer for their riders.

Los Angeles Metro (L.A. Metro), the third-largest transit provider in the nation, recently introduced a new app called LA Secure, which alerts users of cybersecurity threats such as identifying “rogue” networks and malicious links, and allows users to check the legitimacy of suspicious links and sites. The app is available through Google Play and via Apple’s App Store.

“Overall, as mobility is becoming bigger and bigger parts of our lives, hackers have started focusing more of their attention on trying to use mobility devices to get private data, etc.,” said Shridhar Mittal, CEO of Zimperium, the maker of the cybersecurity technology at the heart of LA Secure.

Public Wi-Fi connections can often be vulnerable spots where hackers prey on users, stealing passwords, or somehow intercepting data, said Mittal.

Users must download the free app to get the added protections and alerts.

"We see LA Secure as another opportunity to provide greater access and equity for our transit customers, many of whom are low-income, do not have their own access to Internet services and depend greatly on public Wi-Fi services,” Metro CEO Stephanie N. Wiggins said in a statement. “We believe everyone deserves to have a secure online experience on our system and look forward to promoting privacy protections available through this important program.”

A similar app, known as Michigan Secure, was introduced in May 2021 by the state’s chief information security officer. It is intended for local, county and state officials, as well as ordinary residents to work as an added cybersecurity protection.

Part of the advantage offered by the L.A. Metro technology is it’s able to monitor cybersecurity in real time.

“Somebody sitting in the train with you, and starts intercepting the data that’s going between your device and those Wi-Fi hot spots, those are dangerous things, and those are happening today,” said Mittal.

A report in December 2021 by the Mineta Transportation Institute at San Jose State University in California called attention to the increasing amount of data collected or managed by transit agencies, in the form of personal identifiable information (PII), financial information from fare payment systems and even movement data. Agencies were encouraged in that report to take steps to ensure the security of this data, often by adding a chief information security officer to its ranks.

And indeed, it’s CISOs who have often been behind steps to add consumer protections like LA Secure, said Mittal.

“Most of these CISOs are looking for ways to actually, directly help the citizens as opposed to just trying to protect the government,” he added. “This is a great program for them to go directly and put something out that’s going to help the residents in the city.”

This article was originally published by Government Technology, Techwire’s sister publication.
Skip Descant writes about smart cities, the Internet of Things, transportation and other areas for Government Technology magazine.