The California Department of Corrections and Rehabilitation (CDCR) does more with less in part by giving employees immediate access to current, accurate, and consistent information with which to make better, data-driven decisions. To achieve this access and availability, CDCR created collaboration and business information portals by using Microsoft SharePoint Server 2007. Early adopters used business analytics and desktop productivity tools to enhance internal business processes and increase productivity. CDCR decentralized the portals, enabling its business units to customize workflows and document management processes that increased operational efficiency by 400 percent, compared to using hypertext webpages. The CDCR’s Enterprise Information Services division now creates and expands collaboration team sites in half the time and at half the cost needed with a previous web content platform.
Read the entire case study here. (PDF)
