CASE STUDY: Franchise Tax Board: Supervisor, Manager Rotation Program is Low Risk, High Reward Opportunity

State of California
Franchise Tax Board

CASE STUDY

The Franchise Tax Board conducts a yearly voluntary annual Supervisor/Manager Rotation process which allows Supervisors and Managers an opportunity to work in program areas they otherwise would not have access to. This process has been expanded to include IT Supervisors and Managers to serve in an official Training and Development (T&D) assignment in the program areas for two years. In addition, Supervisors and Managers from the program areas can serve in 2-year formal T&D assignments in the IT areas. At the end of the two years, participants move back to the respective areas. According to the feedback received from past participants, all have said it was a valuable experience. Some benefits of the program include:

• Gain a greater perspective and broader view of departmental functions.
• Establish broader relationships across the enterprise.
• Improve collaboration between IT and program areas.
• Learn a common language and enhance communications.
• Support the department’s succession plan.

The program is a low risk/high reward opportunity. Supervisors and managers in formal T&D assignments, which for some reason do not work out, have the option of terminating the assignment and moving back to the area they came from. The program has been very successful and staff looks forward to taking advantage of the opportunity.

 Contributor: Bill Helms, Franchise Tax Board

Source: Insights for IT: Program Area and IT Relationships (Page 25)
Information Technology Leadership Academy – Class XIX