The California Franchise Tax Board (FTB) received over 14 million e-filed returns last year (nearly 80% of total returns). But did you know e-file is not the only way Californians are able to electronically conduct business with the FTB? In addition to e-file, FTB provides many convenient and efficient taxpayer online services. Some beneficial services include:
· File a return with CalFile or ReadyReturn
· Check refund status
· Make payments
· Request a payment plan
· Update address information
· View account information, such as balance due or payment credit
During 2013, California taxpayers initiated over 6.7 million uses of FTB online services and $24 billion in online payments! This sustained increase in self-serve online services use—35 percent since 2012; 25 percent from 2011 to 2012 —demonstrates taxpayer savings and government’s good use of technology.
