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Regional Government Alliance Issues Request for IT Support Services

The Association of Monterey Bay Area Governments is seeking a vendor to take over IT support services after a current contract expires June 30.

Aerial view of a bay in Monterey.
The Association of Monterey Bay Area Governments (AMBAG) is requesting proposals for a five-year IT support services contract. The RFP was posted March 28.

AMBAG is a public agency that operates under a joint-powers agreement that includes the counties of Monterey, Santa Cruz, San Benito and local jurisdictions. The association is funded through “federal transportation funds, grants and membership dues.”

The purpose of this contract is to “ensure all servers, network, computers, and back‐up systems are fully functional and secure 24/7 to provide smooth continuance of daily business operations,” according to the RFP package. IT services are currently being provided through a contract that is set to expire June 30.

The scope of work for this contract includes:
  • Network administration by conducting periodic on‐site visits
  • Network administration via remote connection
  • Management of file backups 
  • Replication and hosting of backups
  • Installation of current service packs — operating system upgrades, spam and virus monitoring and filtering
  • Hardware and software protection
  • Imaging and installation of AMBAG profile and setup on new or replacement equipment
  • Pick up, delivery and installation of new equipment 

An optional pre‐proposal on‐site visit will be held at 11 a.m. April 4 at the AMBAG office at 24580 Silver Cloud Court, Monterey, CA 93940. Questions about this RFP should be emailed to Gina Schmidt before 4 p.m. April 9, and proposals are due no later than 4 p.m. April 25.
Eyragon is the Managing Editor for Industry Insider — California. He previously served as the Daily News Editor for Government Technology. He lives in Sacramento, Calif.