The position is key, as the CTO (IT Manager II) advises the commission’s IT directorate on major policy decisions that affect the department’s computing infrastructure. That portfolio, according to the job posting, includes desktop, servers, storage and backup hardware and software, security, applications and software standards; communication networks; Internet standards; equipment acquisition, installation and maintenance; and statewide technology for CPUC facilities.
The role has numerous responsibilities, according to the job posting and duty statement:
- Develops strategic planning policy for IT infrastructure systems statewide. Works with headquarter programs and external agencies to guide department staff on IT projects.
- Develops, implements and monitors innovative customer service and support strategies to meet departmental business needs.
- Develops and implements strategies to ensure division employees are trained to meet IT challenges and exceed customer expectations.
- Develops and implements program action plans and budgets to support the department’s strategic goals and objectives.
- Establishes and maintains department policies related to computing infrastructure. Develops policies, standards and best-use business practices for networking, operations, systems, applications, security, endpoint personal computing devices, office automation and computer facilities.
- Organizes the work and staff of the Information Technology Services Division. Establishes management control systems and performance targets.
- Advises and/or acts for the CIO on all information technology matters and responds to inquiries from legislators, public agencies and the private sector.
The job posting also lists desirable qualifications for candidates:
- Strong leadership skills in a complex environment with multiple competing priorities and demands.
- Ability to work across diverse teams of technical, business and executive staff and manage organizational and technological change.
- Experience as a manager over large IT infrastructures, databases and system software.
- Ability to effectively develop and use resources.
- Administrative experience in budgets, contracts and personnel.
- Experience with establishing policies and standards, continuous process improvement, etc.
The position has a monthly salary range of $10,167 to $12,359, and the application deadline is Dec. 1.
