The chief technology officer (CTO) will “work with headquarter programs and external agencies to provide functional guidance to department staff working on IT projects,” the job posting says. Other responsibilities include serving as a key adviser to the IT directorate for policy decisions affecting infrastructure such as desktop, server, storage and backup hardware and software; security, applications and software standards; communication networks; Internet standards; equipment acquisition, installation and maintenance of technology for CPUC facilities statewide. The CTO also:
- Develops, implements and monitors innovative customer service and support strategies to meet departmental business needs while complying with department and state IT standards, policy and guidelines
- Ensures that division employees are trained and developed to meet IT challenges and exceed customer expectations
- Develops and implements program action plans and budgets to support the department's strategic goals and objectives
- Directly supervises subordinate managers within the department
- Represents the department with the Office of the CIO/Office of Technology Services, the Legislative Analyst’s Office and the Department of General Services on department infrastructure and telecommunication matters
- Establishes and maintains policies related to computing infrastructure, networking, operations, systems, applications, security, endpoint personal computing devices, office automation and computer facilities
- Organizes the work and staff of the department, establishing management control systems and performance targets
- Develops goals and objectives, performance measures, cost allocation, chargeback practices and customer service agreements and standards related to the acquisition and operation of the department's computing infrastructure
- Advises and/or acts for the CIO on all IT matters and responds to inquiries from legislators, public agencies and the private sector
The position has a monthly salary range of $9,725 to $11,821, and the application deadline is July 30. Additional information can be found in the duty statement.
