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Tracking the Spend: $5.2M for DMHC’s Top 5 IT Service Buys in 2024

The Department of Managed Health Care, part of the California Health and Human Services Agency, contracted for consulting services for business intelligence, among other things.

A blurred image of inside a hospital.
The Department of Managed Health Care (DMHC), part of the California Health and Human Services Agency, spent just more than $5 million on its five largest purchases of IT services last year.

DMHC, which “protects consumers’ health care rights and ensures a stable health care delivery system,” spent $5,126,841 in 2024 on its five biggest contracts for IT services, according to the State Contract and Procurement Registration System. Those purchases were:
  • $3.4 million for consulting, in a Master Agreement contract with Estrada Consulting Inc. that runs from Nov. 1, 2024, through Oct. 31, 2027.
  • $908,376 for “EILS and Clear” in a Master Agreement contract with West, a Thomson Reuters business, that runs from July 1, 2024, through June 30, 2026.
  • $417,315 for support and maintenance for 130 user licenses (100 concurrent and 30 new) for Agent Support Module, Carrier, Schema Editor and Rule Manager. The contract with Dovetail Software Inc., running from July 1, 2024, through June 30, 2026, was noncompetitively awarded as it’s for proprietary software.
  • $248,560 for business intelligence consulting in an IT Master Service Agreement (IT MSA) with Estrada Consulting Inc. that runs from April 15, 2024, through April 14, 2025.
  • $125,000 for consulting on the Project Approval Lifecycle, in an Aug. 1, 2024, IT MSA contract that runs for one year with North Ridge Consulting.
During the same period, DMHC spent $2,022,167 on its five largest buys of IT goods.

The periodic reports of spending on IT goods and services by agencies and departments in state government are compiled by Industry Insider — California as a way of highlighting procurements and trends.
Dennis Noone is Executive Editor of Industry Insider. He is a career journalist, having worked at small-town newspapers and major metropolitan dailies including USA Today in Washington, D.C.