Adapting to Remote Learning During COVID-19
With about 40% of the district’s staff working from home and 5,200 remote learners to support, MSD leaned to BeyondTrust's Remote Support which enables staff, students, and users to need only one click, on one link to connect to a support technician in real time.
Given the remote working and learning environment, two BeyondTrust features that Morris School District particularly appreciates are:
- Mobile Device Support: With so many of the district’s staff and students working and learning remotely, BeyondTrust’s cross-platform viability to work with Chromebooks, HP laptops, and other devices, including cell phones and tablets, is highly prized.
- Click-to-chat: By tapping on the chat option, students and staff can connect with a technician online and get support immediately to resolve issues and avoid any interruptions of learning. Chat is also the technology used to support the district’s Community Questions program, which allows
Learn More: https://www.beyondtrust.com/resources/case-studies/morris-school-district-remote-support-for-distance-learning
Morris School District: Distance Learning Set Up for Success w/ BeyondTrust
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