BMC Introduces Control-M SaaS’s New GenAI Advisor, Jett

We live in a time where technology advancement occurs at a breakneck pace. With each new technology added to the tech stack, complexity increases and environments evolve. Additionally, IT teams are expected to deliver business services in production faster, with quick and effortless problem remediation or, ideally, proactive problem identification. All this can make it extremely challenging for IT to keep up with the demands of the business while maintaining forward progress. That, in turn, can make it increasingly critical for IT executives to find, train, and retain highly qualified IT staff.

Jett, the newest Control-M SaaS capability from BMC, is a generative artificial intelligence (GenAI)-powered advisor that revolutionizes the way users interact with the Control-M SaaS orchestration framework. Control-M SaaS users from across the business can ask a wide range of workflow-related questions in their own language and in their own words and quickly receive easy-to-understand graphical and tabular results with a concise text summary. Jett provides the knowledge required to keep business running smoothly. It is a game changer for IT operations (ITOps) teams, allowing them to accelerate troubleshooting, problem resolution, and compliance verification, proactively optimize their workflows, and much more.

ITOps professionals, data teams, application owners, and business users can easily get answers relevant to their individual roles and use cases. With Jett, users don’t need to have in-depth Control-M SaaS knowledge or special training. There’s no additional cost, and you can ask up to 50 questions per day.

The Tech behind Jett: Click here to read the blog.