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Case Study: Delivering Citizen Services with Microsoft SharePoint

Sponsored by Kiefer Consulting

Although California has the largest veteran population in the nation (1.8 Million), the State historically under-performs in the utilization of major veteran benefits such as compensation, pension, education, housing and healthcare benefits. Improving service delivery to our Nation’s Heroes is critical.

Kiefer Consulting partnered with CalVet IT staff and stakeholders to develop a SharePoint 2013 Internet solution that connects veterans, their dependents and their families with services they need and benefits they earned. The solution transformed the historical internet presence from a focusing on "what we do" as an agency to providing direct benefits and services to "those we serve."

Read the entire case study here (PDF).



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