Mobile Customer Service at the Bus Stop
With a Windows* 8 app and Intel®-based tablets, a transit innovator uses operational data for customer self-service and savings
From government agencies to business enterprises, organizations compile mountains of data as they run their operations. Now, innovators likeSacramento Regional Transit District (RT) are taking advantage of a new generation of mobile devices to turn that data into a better customer andcitizen experience. RT has launched a touch-enabled Windows 8 app that uses riders’ Intel®-based Ultrabooks™, tablets, and other devices to provide up-to-the-minute answers to the perennial question, "Where’s my bus?"
Read the entire case study here (PDF).
