Create Engaging Instruct Self-Solve and Self-Learning

Create Engaging Instruct Self-Solve and Self-Learning using CareAR (a Xerox Company) Experience Builder: Rapidly create self-solve instruction for technicians.

Author Self-Guided Experiences in Instruct

Experience Builder enables easy Instruct step-by-step authoring with no code, drag-and-drop guidance creation. CAD file input establishes the foundation for annotated guidance. Experience Builder makes it easy and fast to add 2D, video, and other content to enable Instruct users to self-personalize learning with content indexed within each hotspot.

You don’t need to be a designer or training pro to use Experience Builder! Simply use drag and drop, step-by-step web-based graphical authoring as the foundation for no-code content creation. It’s easy to use nodes and wires to connect to the next page within a graphical palette using a guidance tree flow.

Customizable templates with hotspot focus make it easy to craft engaging step guidance with unique speed and efficiency.

Content that Personalizes Learning

Add 2D, 3D, and video content within rich cards linked to each hot spot using Experience Builder to supplement step guidance. Instruct users can take advantage of available content that best suits their learning style.

An Experience Builder author can take advantage of a range of graphic files, MP4 video, and YouTube links that enable Instruct users to self-select learning presentation.

Users can also search for content to match their learning style using natural language search, a unique Xerox PARC technology that reveals the most in-the-moment effective content from unstructured data input enabled by indexing content within rich cards.

Easy Self-Guide Creation

Drag & Drop Visual - Authors can create a 3D Instruct experience easily using a web-based palette with drag-and-drop page templates and connectors

Create Immersive Engagement - Hot spots and rich cards enable authors to define device focal points with supplemental content for users to self-personalize any Instruct experience

Guidance Flow View - Authors engage with a graphical decision tree map of their step guidance for a real-time user experience perspective

Benefits

Anyone Can Author - Easy to understand and use Experience Builder with graphical step creation

Self-Solve Engagement - Rapid deployment and self-updates enable organizations to proactively keep Instruct guidance up to date

Operationalize Content - Integrate existing or new 2D pdf, CAD, images, 3D content, and video within any step direction

Optimize Efficiency - Create and manage Instruct step guidance for self-solve use and results

Experience Builder Authoring

Input device CAD detail as a GLB file to begin authoring instructional guidance within Experience Builder. Templates make it easy to greet users with customized graphics and QR codes. Drag-and-drop direction includes hot spot placement with rich card detail for each step. Upon completion:

• Preview using a QR code to test Instruct step-by-step guidance workflow on your device.
• Publish with one click to push Instruct step guidance to browser or app users with the most recent updates
• Deploy with a QR code or a link for flexible access to an Instruct experience
•  Manage an Experience Builder library with details, including QR code, link, experience ID, and the last date of revision

Features

Launch Page - Customize an Instruct experience launch page with graphics, instruction, and QR code to immediately engage users

Focus Engagement - Lock graphical hot spots onto the 3D device image to direct attention with rich card information for each step

Impactful Content - Power natural language search by uploading content via CSV/JSON detail and/or enable builder automated web crawl

Instantly Updates - Update guidance anytime and publish instantly to engage Instruct users with most recent guidance

CareAR, a Xerox Company is available through the following state, local, and national contracting options: State of California Software Licensing Program (SLP), NASPO ValuePoint’s Copiers & Managed Print Services Portfolio, California Multiple Award Schedules (CMAS), OMNIA Partners, Sourcewell, Carahsoft, and the LA County Enterprise Services Master Agreement (ESMA).

Want to learn more? Contact Bahruz Agayev at Bahruz.Agayev@carear.com to see how easy it is to start the next journey in virtual self-solve solutions for field service and customer service.