DocuSign is redefining an end-to-end agreement process that’s smarter, easier and more trusted, which in turn drives better business results. We built DocuSign CLM to help customers automate and standardize the contract process to reduce the cost of contracting, mitigate risk and drive growth with better customer experiences.
In its assessment, Gartner evaluated CLM vendors based on their Ability to Execute and Completeness of Vision and DocuSign was positioned highest among all vendors on the Ability to Execute axis. Of the 16 vendors evaluated, DocuSign was named a Leader.
DocuSign CLM offerings/capabilities include:
- Continued innovation in the contract management space and a deep understanding of evolving customer needs and challenges
- Robust Salesforce functionality: DocuSign’s co-development with the Salesforce product team allows customers to leverage data from any Salesforce object and receive real-time agreement updates in Slack
- Market leader: DocuSign is the largest CLM vendor with a full suite of solutions catering to every segment of the market.
Gartner defines contract life cycle management (CLM) software as "a solution that proactively manages contracts from the initiation stage through the award, compliance and renewal stages."
According to Gartner, "Using these solutions helps mitigate organizational risk by enabling regulatory and policy compliance, providing governance over what is signed and with whom, and role-based access to terms and obligations with third parties. CLM solutions drive visibility, consistency and efficiency in the contracting process across an enterprise. Implementing CLM can lead to significant improvements in revenue management, cost savings and efficiency."
Gartner recommends "the most progressive approach to CLM is to adopt it as part of an enterprisewide strategy that considers the interdependencies among contracts, business processes, operational and financial results, and that indicates a high level of maturity." 1
To learn more about why we were recognized by Gartner, a complimentary copy is available for download here.
1Gartner, Inc. 2023 Magic Quadrant for Contract Life Cycle Management, Kaitlyn Sommers, Lynne Phelan, Kerrie McDonald, 18 October 2023.
Docusign was recognized as Docusign (SpringCM) in the 2020 report.
Gartner Disclaimer
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Docusign.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
