Contributed

Emerging Smarter with IBM Watson Assistant Voter Assist

August 20, 2020 •

IBM

As citizens and government agencies prepare for the general election on November 3rd during the COVID-19 pandemic, voting inquires are on the rise. Citizens need access to the right information as they want to understand the voting process during these times. Watson Assistant gives your constituents the knowledge they need across your existing digital or voice channels – and is being offered at no charge for at least 60 days.

Watson Assistant leverages trusted information sources to understand and respond to common questions, including:

Who are the candidates?
How has COVID changed the voting process?
Can I vote early?
Can I do a mail in ballot?
Where do I register to vote?
When can I vote?

Using Watson Assistant, states can help citizens get the answers they need, fight misinformation and improve response management.

Benefits

Working with IBM, organizations can:

Share consistent and accurate information instantly.
Free valuable resources by automating answers to common questions.
Help users quickly and easily access the latest information through their channel of choice – voice or text.
Translate US CDC guidelines into local messaging to provide accurate answers without wait times or ambiguity.

Timeline

IBM can help government agencies who are responding to a myriad of urgent citizen needs during this time through offering Watson Assistant via the IBM Cloud for no charge for at least 60 days and will assist with initial setup. This offer will include:

Unlimited capacity of Watson Assistant, Watson Assistant for Voice Interaction and Watson Discovery for no charge for at least 60 days.
Access to pre-trained voting intents for both text and speech deployment.
Initial set up and deployment of pre-trained intents is FREE.
FREE access to experts for first 60 days via Expertise Connect.
Pre-approved, discounted pricing for up to 12 additional months after no charge period ends.
IBM experts are available to provide additional customization for a fee.

Learn more at: ibm.com/watson/covid-response or contact your IBM representative

About IBM

In business for more than 100 years, International Business Machines Corporation (IBM) is a widely held, publicly traded company listed on the New York Stock Exchange. Originally called the Computing Tabulating Recording Company, it was incorporated in the State of New York in 1911 and manufactured products ranging from commercial scale and industrial time recording equipment to tabulators and punched cards. It was renamed International Business Machines Corporation (IBM) in 1924.

IBM is one of the world's largest information technology companies, operating in over 175 countries with over 264,300 full-time employees. The company creates value for clients by providing integrated solutions and products that help them transform their businesses and engage with their customers and employees in new ways. These solutions draw from an industry-leading portfolio of consulting and IT implementation services, cloud, digital, and cognitive offerings, and enterprise systems and software, all bolstered by one of the world's leading research organizations.

IBM Technology is addressing the hybrid cloud and AI opportunity with a platform-centric approach, focused on providing client value through a combination of technology and business expertise. We provide integrated solutions and products that leverage data, information technology, deep expertise in industries and business processes, with trust and security and a broad ecosystem of partners and alliances. Our hybrid cloud platform and AI technology and services capabilities support clients' digital transformations and help them engage with their customers and employees in new ways. These solutions draw from an industry-leading portfolio of capabilities in software, consulting services, and a deep incumbency in mission-critical systems, all bolstered by one of the world's leading research organizations.

IBM Consulting delivers business transformation, technology consulting, and application operations by leveraging hybrid cloud and AI technologies from IBM, along with our ecosystem partners. To support our hybrid cloud strategy, we built up the Red Hat business to over $2.5 billion. We are pursuing a similar approach for our AI strategy with over 16,000 accredited consultants. We have also scaled our focus on the ecosystem to create multi-billion-dollar partnerships with AWS, Microsoft, and SAP. Our consulting capabilities help clients to realize value from their digital transformations, for example, a global provider of business decisioning data and analytics is leveraging watsonx for a procurement solution to improve savings, reduce time, and mitigate risk.

For more information, please visit our website at http://www.ibm.com.

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Emerging Smarter with IBM Watson Assistant Voter Assist