Minimum of five (5) years of FTE experience applying analytical processes on IT projects. At least three (3) years of that experience must have been in business systems analysis and design.
Minimum of three (3) years of FTE experience within the last four (4) years analyzing systems requirements, including data analysis, functional and process requirements, and documenting system specifications and designs.
Minimum of three (3) years of FTE experience within the last four (4) years providing help desk technical support to users in the use of information system applications, including troubleshooting of problems encountered in system use, password resets, browser configurations, break/fix instructions, ticket routing and escalation.
Minimum of three (3) years of FTE experience within the last four (4) years documenting technical information systems functions for both technical and end-user audiences, including creating user manuals and administration guides.
Possession of a bachelor’s degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
About Us:
Born digital, Mentis is a global technology and analytics consulting firm based in Sacramento, CA region. Mentis provides next-generation digital and IT consulting services to State Government and local agencies to transform their public sector policies into innovative programs of this digital age with a special focus on social, cloud, analytics, and mobile technologies.
Mentis has delivered solutions for Health and Human Services, Pension solutions, Tax services and Environment protection to help them with rapid incremental modernization, adoption of Cloud-based platforms, SalesForce and ServiceNow Development/Implementation, Agile/DevOps, and analytical models, which enables faster data driven decision making. For more details, visit www.mentissolutions.com
If interested, please send your resumes to ashok@mentissolutions.com
Hiring Business Solution Analyst
