Contributed

IBM Impact Report

April 25, 2023 •

IBM

IBMers have always aspired to make a lasting, positive impact on the world — both internally, and in our work with clients and partners. We have a strong heritage of aligning business goals with broader ethical, equitable and environmental impact. This is another critical way we fulfill our mission to be the catalyst that makes the world work better.

As a company that works in almost every industry and every sector, the trust that our clients place in us is incredibly important. When it comes to deploying transformative technologies like artificial intelligence, trust is paramount. The advent of foundation models and large language models has generated tremendous interest in AI, making the technology faster, more accessible and powerful to use than ever before. At the same time, we must take every necessary measure to ensure that AI is used ethically and equitably to benefit society. This IBM Impact report documents how we are accomplishing this while leading with ethics, transparency and trust; promoting diversity, equity, and inclusion; and helping the environment.¹

IBM is focused on the challenges and complexities facing today’s world. Our ESG reporting embodies this philosophy through three pillars.

Ethical Impact - Creating innovations, policies, and practices that prioritize ethics, trust, transparency, and above all - accountability
Environmental Impact - Creating better pathways to conserve natural resources, reduce pollution, and minimize climate-related risks
Equitable Impact - Creating spaces and opportunities for everyone by focusing on diversity, equity and inclusivity within IBM, as well as globally

Some highlights:

Exceeded our target to train 1,000 ecosystem partners in technology ethics in 2022
Advancing on our goal to skill 30 million people by 2030, with over 7 million learners enrolled in free IBM courses
IBM’s diversity practices increased representation for women globally and Black, Hispanic, Native American, and Pan-Asian employees in the U.S.
From 2010 to 2021, we reduced operational GHG emissions by 61.6%.* Over the last two years, we completed 1,455 energy conservation projects.
Diverted 93.8% (by weight) of IBM’s total nonhazardous waste from landfill or incineration

This report is a summary of IBM’s progress on our commitments over the last year, but also provides an opportunity to overview our continuous journey throughout our 111-year history.

Read the report and learn more about the broader progress IBM is making toward our environmental, social and governance (ESG) goals and IBM’s constant dedication to this essential work in pursuit of a better future for all.

For any questions or requests contact your IBM Representative today.

1) 2022 IBM ESG Impact Report Introduction, Arvind Krishna, Chairman and Chief Executive Officer

About IBM

In business for more than 100 years, International Business Machines Corporation (IBM) is a widely held, publicly traded company listed on the New York Stock Exchange. Originally called the Computing Tabulating Recording Company, it was incorporated in the State of New York in 1911 and manufactured products ranging from commercial scale and industrial time recording equipment to tabulators and punched cards. It was renamed International Business Machines Corporation (IBM) in 1924.

IBM is one of the world's largest information technology companies, operating in over 175 countries with over 264,300 full-time employees. The company creates value for clients by providing integrated solutions and products that help them transform their businesses and engage with their customers and employees in new ways. These solutions draw from an industry-leading portfolio of consulting and IT implementation services, cloud, digital, and cognitive offerings, and enterprise systems and software, all bolstered by one of the world's leading research organizations.

IBM Technology is addressing the hybrid cloud and AI opportunity with a platform-centric approach, focused on providing client value through a combination of technology and business expertise. We provide integrated solutions and products that leverage data, information technology, deep expertise in industries and business processes, with trust and security and a broad ecosystem of partners and alliances. Our hybrid cloud platform and AI technology and services capabilities support clients' digital transformations and help them engage with their customers and employees in new ways. These solutions draw from an industry-leading portfolio of capabilities in software, consulting services, and a deep incumbency in mission-critical systems, all bolstered by one of the world's leading research organizations.

IBM Consulting delivers business transformation, technology consulting, and application operations by leveraging hybrid cloud and AI technologies from IBM, along with our ecosystem partners. To support our hybrid cloud strategy, we built up the Red Hat business to over $2.5 billion. We are pursuing a similar approach for our AI strategy with over 16,000 accredited consultants. We have also scaled our focus on the ecosystem to create multi-billion-dollar partnerships with AWS, Microsoft, and SAP. Our consulting capabilities help clients to realize value from their digital transformations, for example, a global provider of business decisioning data and analytics is leveraging watsonx for a procurement solution to improve savings, reduce time, and mitigate risk.

For more information, please visit our website at http://www.ibm.com.

See More Stories by IBM

IE11 Not Supported

IBM Impact Report