State and local governments are increasingly partnering with firms that combine strategy, procurement, implementation, and operational support across the full lifecycle. Public Consulting Group (PCG) partners with agencies to reimagine systems, modernize technology, and strengthen accountability; ultimately helping government work better.
Tools That Transform Government Services
PCG helps agencies implement a suite of configurable, purpose-built tools designed for the public sector.
- Modernize Case, Grants, and Program Administration
Agencies are struggling with fragmented cases, grants, and program systems that make compliance and reporting harder than they need to be. CIVAdvantage helps agencies streamline complex programs, maintain compliance, and provide a more accessible, transparent experience for the communities they serve. CIVAdvantage is a secure, cloud-based, off-the-shelf solution with modular capabilities for workforce administration, funds management, and case and records management. The platform combines an intuitive public-facing experience with robust back-office tools, enabling agencies to publish real-time policy information, manage applications, process payments, evaluate submissions, and generate actionable insights through built-in reporting and dashboards. - Regulatory, Licensing, Inspections Modernization
Government agencies are often burdened by manual regulatory workflows, siloed systems, and outdated tools that slow service delivery and complicate compliance. PCG partners with System Automation to bring Evoke, a platform that helps agencies digitize and modernize regulatory processes across licensing, records management, and public safety inspections. These tools reduce backlogs, speed up cycle times, and improve audit readiness, ensuring agencies can enforce regulations efficiently and transparently. - Financial Transparency and Community Engagement
State and local governments face growing expectations for transparency, speed, and accountability often while relying on fragmented systems that slow progress. OpenGov strengthens financial visibility, streamlines operations, and enhances resident engagement; foundational elements of governments that work right and build trust. Through its partnership with OpenGov, PCG helps agencies deploy configurable, cloud-based applications that modernize how governments manage infrastructure funding, grant management, capital budget, constituent relationship management, disaster preparedness and recovery, and 311 request management. - Salesforce: Centralizing Operations
Through platforms such as Salesforce, agencies can centralize workflows and financial data. PCG’s implementation approach emphasizes adoption and operational fit, helping ensure systems are used as intended rather than underutilized. Through PCG’s consultative delivery model, Provisio enables faster response, stronger adoption, and systems that support real operational needs. - Workflow Automation for Healthcare
Organizations across healthcare, life sciences, and justice systems face increasing pressure to manage complex workflows, improve coordination, and deliver better outcomes — all while meeting rigorous regulatory requirements. Through its partnership with Eceptionist, PCG brings a powerful suite of healthcare solutions through the EceptionistCX platform, helping streamline operations, enhance collaboration, and modernize service delivery with confidence. These tools simplify complex operations such as case management, probation management, health referrals, vaccination management, and more; giving agencies real-time visibility and reducing administrative burden.
Driving Better Care and Better Efficiency for States
For more than 40 years, PCG has worked with health and human services (HHS) agencies and others to improve access to care, manage costs, and enhance the experience of individuals and families. While PCG has deep experience in health and human services, these same modernization principles apply across government programs that require compliance, data accuracy, and citizen‑centered service delivery
This work extends to health insurance exchanges, correctional healthcare, and broader HHS modernization efforts. As agencies face evolving federal requirements, PCG’s Eclipse Certification and Compliance Services (ECS) helps states navigate shifting CMS rules with confidence. Through deep Medicaid expertise, ongoing monitoring, and hands-on guidance, ECS reduces risk, simplifies compliance, and supports streamlined modular certification freeing state teams to focus on the people they serve rather than paperwork.
Strengthening Public Safety and Modernizing IT Infrastructure
Public safety agencies are facing similar challenges. PCG supports corrections organizations with services ranging from system development and risk management to independent verification and validation (IV&V). By modernizing case tracking, upgrading offender management tools, and ensuring compliance with rapidly changing regulations, PCG helps agencies enhance rehabilitative programs, ensure staff safety, and reduce, making communities safer and more just.
Modernizing Environmental and Regulatory Programs
Environmental agencies face these same increasing pressures to modernize complex regulatory systems while maintaining compliance and transparency. PCG has supported California’s environmental and agricultural agencies through large‑scale technology modernization and independent oversight efforts, including enterprise IV&V services and system modernization support. These engagements span cloud‑based SaaS implementations, data integration, security alignment, and governance across multiple concurrent initiatives; helping agencies reduce risk while delivering systems that can adapt to evolving regulatory and policy demands.
Supporting Workforce and Employment Systems at Scale
For Californians, effective public benefits systems mean getting financial support quickly and reliably when it matters most. Modern benefit systems are required to efficiently balance speed, precision, and security at scale, particularly when supporting millions of workers during times of uncertainty. PCG has partnered with California to advance the modernization of core benefit systems, including oversight of the Employment Development Department’s unemployment insurance, disability insurance, paid family leave systems, and major initiatives like EDDNext. Through these engagements, PCG strengthens governance, risk management, data integrity, and user‑centered design to help ensure benefits are delivered efficiently, accurately, and without disruption so that individuals and families can count on these systems in times of need.
Strengthening Core Government Operations and Enterprise IT
Beyond program‑specific systems, states must modernize core operational platforms that support finance, administration, and cross‑agency collaboration. PCG has provided independent oversight and modernization support for some of California’s most complex enterprise initiatives, including statewide financial systems, data modernization programs, and multi‑agency portfolios operating under the project approval lifecycle. By helping agencies manage vendor performance, strengthen governance, and align technology investments with policy outcomes, PCG supports durable, enterprise‑ready solutions that serve the whole of government
Delivering Solutions That Matter
At its core, effective modernization helps agencies replace fragmented processes, strengthen compliance, improve service delivery, and make better use of data. Building systems that can adapt to public needs evolve.
When state and local government agencies can serve the public more effectively, programs become easier to access, funds flow where they are needed, and workers spend more time serving people and less time fighting broken systems. PCG’s mission is to help make this vision a reality; one project, one system, one partnership at a time.
Contact or learn more by emailing info@pcgus.com or visit www.publicconsultinggroup.com. Coming to the CIO Academy? Visit our booth or connect with one of our specialists, Yvonne De la Rosa, at 916-398-0089.
