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Modernizing Government: Global Trends

An era of public service that is agile, digital and customer centric.

The future of government has arrived – early, abruptly and without invitation. While the global pandemic has magnified cracks in the workings of government, it has also catapulted governments everywhere into a new world of remote working, agile policy making and rapid service design.

Welcome a fast-emerging era of modern government that is customer and business centric, agile, digitally enabled and inspired for future change. Forward-looking governments are pivoting their focus toward innovative initiatives and agile regulations that are designed to give them a much deeper role as economic stewards – working in closer partnership with private industry to grow their economies out of debt and enhance future prosperity. Speed to execution, stewardship and impact are the fundamentals of a modern agile government.

Understanding the future of government – and the enhanced role government will ideally play in working more closely with private-sector businesses – will be crucial for organizations. Will your business be ready to respond and take advantage of what modern governments have to offer as they seize an unanticipated ‘golden opportunity’ for historic innovation? We invite you to explore what the future holds in KPMG’s in-depth report and we encourage you to contact us to learn more.

KPMG is a global network of professional firms providing audit, tax, and advisory services. We operate in 155 countries and have more than 158,000 people working in member firms around the world.