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Northwoods and SolutionsWest Partner to Help Social Services Implement Technology

New partnership to help California social services agencies successfully implement new technology.

SACRAMENTO, Calif.—Northwoods and SolutionsWest have launched a partnership to help California social services agencies successfully implement new technology. Northwoods will provide a software solution to help child welfare and adult & aging caseworkers better understand families’ needs and support comprehensive case management. SolutionsWest will provide professional services to roll out the software to ensure user adoption.

Northwoods has focused solely on social services for 15 years. Leveraging this expertise, Northwoods used human-centered design to create Traverse to help caseworkers collect, view, and share case content from anywhere at any time. Using artificial intelligence, Traverse extracts critical information about the major topics, related events and people connected to the case to empower caseworkers to make informed, confident decisions about safety.

SolutionsWest continues building on its experience with large scale government projects and its successful track record with major training for state and local government by creating and managing the critical people aspects of any technology implementation: project management, organizational change management, and training.

Agencies can expect high-tech, best of breed software designed to help caseworkers engage with the adults, families, and children they serve, and a seamless transition to an effective, large-scale enterprise solution.

The partnership is rooted in Northwoods’ and SolutionsWest’s shared passion to help social services agencies deliver high-quality service to their clients. Each company brings its mission-driven culture to help caseworkers save lives and strengthen families.

"Northwoods has long admired SolutionsWest’s work in social services with the state and is thrilled to enter into a partnership in California. We always seek partnerships that add value, but the SolutionsWest mission is also aligned with ours. We are excited to bring the powerful combination to market together,” said Chris McConnell, chief business development officer, Northwoods.

"For the past 20 years, SolutionsWest has been part of project implementations for most of the major California social services agencies. We’re excited to blend our experience with Northwoods’ dedication and leadership to provide innovative tools to support organizations that are so critically important in protecting and nurturing children and families of California,” said Renee Carter, president and CEO, SolutionsWest.


About Northwoods

Northwoods develops customized, high-tech software solutions for adult & aging, child support, child welfare and economic assistance. We help state and county human services agencies do more with less and get the results they need. Nearly 45,000 caseworkers across the country use our solutions to manage, collect, view and share content and data more efficiently. As a result, agencies improve service delivery, maximize productivity, make informed decisions and achieve better outcomes. Northwoods is headquartered in Dublin, Ohio.

About SolutionsWest

SolutionsWest develops and delivers high-quality services for project implementation, management and staff augmentation to get the job done efficiently and properly. SolutionsWest specializes in large-scale training initiatives and provides consulting professionals with extensive experience in our practice areas. SolutionsWest is recognized for our ability to manage complex transitions for organizations and enterprise systems, and for rolling out effective, large-scale training solutions. We do it all with the personal touch and reliability our clients appreciate and depend on. SolutionsWest is headquartered in Sacramento, California.

Northwoods is a technology company truly focused on human services. We build user-centric solutions to empower state and local workers. Northwoods is dedicated to creating revolutionary technology solutions and delivering unparalleled services to improve the lives of human services professionals and the people they serve.