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Powering Data-Driven Innovation at New York City Health & Hospitals

NYC Health and Hospitals was behind the curve when it came to utilizing its data. Data limitations such as poor quality, disparate data and inconsistencies led to an overall lack of trust in the organization’s performance dashboards and reporting. To become more predictive in patient diagnosis and treatment and deliver the best healthcare and desired business outcomes, NYC Health and Hospitals needed a modernized data infrastructure.

NYC Health + Hospitals NYC Health + Hospitals is the home base for more than 50,000 healthcare heroes who strive to provide high-quality, affordable healthcare for all New Yorkers. As the largest public healthcare system in the U.S., NYC Health + Hospitals treats nearly 1.4 million patients—who collectively speak more than 190 languages— through a network of more than 70 hospitals, clinics, and centers in all five boroughs.

Managing the data zipping across this vast network is Chief Data Officer (CDO), Alexander Izaguirre, PhD, whose team has been working to modernize the analytics practice at the 52-year-old medical institution. “Healthcare providers are looking beyond data that simply provides a historical view and embracing new predictive models that spot conditions, detect clinical deterioration, and help diagnose diseases and target therapies, as well as improve hospital operations,” Izaguirre says.

To support this transformation, Izaguirre’s team helms a multi-pronged strategy that spans data governance, cloud modernization, and self-service dashboards that help foster data literacy across the organization. These investments proved critical in March 2020, when New York City became the epicenter of the COVID-19 pandemic. The already complex healthcare system met the unprecedented complexity of an emerging global crisis.

“Data is the new gold, and when COVID-19 arrived in New York City, we needed to position our staff members to quickly respond to the pandemic,” Izaguirre says.

Click here to read the full details of NYC Health & Hospital's goals, solutions, and results. By reading the full case study, you will learn how they:

  • Laid the groundwork for healthcare data governance
  • Powered fast collaboration in the cloud
  • Improved care with predictive and prescriptive analytics
  • Drove healthcare transformation in NYC 

On-Demand Webinar: Powering Data-Driven Innovation at NYC Health & Hospitals
Download our on-demand webinar and learn how your organization can achieve higher-quality and lower-cost care. You will learn how NYC Health & Hospital's data infrastructure modernization strategies can be applied to nearly any state and local agency to drive better performance through reliable and trusted data.

NYC Health & Hospitals customer profile page is available on the Informatica website, as well as other relevant success stories.

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