ServiceNow Completes Acquisition of Moveworks

SANTA CLARA, Calif. — (BUSINESS WIRE) — ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced it has completed its acquisition of Moveworks. The acquisition advances ServiceNow’s vision to put AI to work for people, combining ServiceNow’s trusted agentic AI and intelligent workflows with Moveworks’ intuitive front-end AI assistant, enterprise search, and agentic Reasoning Engine. Together, the companies will expand the capabilities of the ServiceNow AI Platform to redefine how employees engage with work, drive faster outcomes, scale AI adoption, and create AI experiences people love to use.

“Moveworks accelerates ServiceNow’s vision to put AI to work for people across every corner of every business,” said Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow. “With two decades of workflow intelligence built into a single architecture, we’re powering the agentic AI operating system for the enterprise. Moveworks’ AI Assistant plus ServiceNow’s agentic platform will create an AI-native front door that turns conversations into completed work, allowing customers to resolve issues autonomously, trigger intelligent workflows, and get results – securely, responsibly, and at scale.”

“Moveworks was founded to make work effortless, building a powerful AI assistant platform that gets work done,” said Bhavin Shah, CEO of Moveworks. “By joining ServiceNow, we can now scale this agentic strategy for any organization by connecting our AI Assistant and enterprise search, powered by our Reasoning Engine, with ServiceNow’s trusted workflow automation and AI governance. Together, we’ll deliver secure, fast, end-to-end resolution for employees everywhere.”